varka Platform Privacy Notice
This page describes what we collect when you use varka and how we keep that data protected. We at varka take your privacy seriously. When you register, deposit, or place a prediction on our platform, you provide personal information—your email, phone number, identity documents for verification, and payment details. We explain below how we use, store, and safeguard that information.
Our commitment is transparency. We do not sell your data to advertisers, and we do not share it with third parties beyond what is necessary for payment processing, legal compliance, and fraud prevention. We use industry-standard encryption to protect your account and transactions on varka. This notice covers all varka services—our sportsbook, live-dealer tables, slots, and prediction games—accessed via our app or mobile web.
If you have questions about how we handle your data, contact us through the support channel on varka or review the detailed sections below.
What data we collect on varka
We collect information in several categories. Account data: We ask for your email address, phone number, full name, and date of birth when you register on varka. Identity verification: To comply with legal requirements and prevent fraud, we ask for a copy of a valid ID document—a national ID card, passport, or equivalent. Payment information: When you deposit via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account, we receive transaction details from your payment provider, but we do not store your full card or account numbers on varka servers.
Activity data: We log your gameplay—which predictions you enter, which live-dealer tables you join, which slots you play. This helps us track payouts, settle disputes, and detect unusual activity. Device data: We collect information about the device you use to access varka—your app version, operating system, and approximate location based on IP address. Communication data: If you contact our support team, we retain those messages for dispute resolution and service improvement.
We do not collect any data beyond what is necessary for account management, legal compliance, payment processing, and fraud detection. We do not track your browsing outside varka or sell your information to advertisers.
How we use your data on varka
We use your data to operate varka and serve you fairly. Account management: Your email and phone are used to verify your identity, send account notifications, and allow you to reset your password. Payment processing: We share payment information with payment providers (such as mobile banking, local payment, or your bank) to execute deposits and withdrawals. These providers are contractually bound to keep your data confidential. Verification and compliance: Your ID document is used for identity verification (KYC—know your customer) to comply with anti-money-laundering and gambling regulations in supported jurisdictions.
Settlement and dispute resolution: Your activity logs allow us to verify payouts, process complaints, and resolve disputes about your account. Fraud prevention: We analyze your device data and activity patterns to detect and prevent fraud, account takeover, and collusion. Service improvement: We use aggregate, anonymized data to improve varka's features, identify bugs, and optimize performance.
We do not use your data for marketing purposes beyond sending you transactional emails about your varka account. We do not sell your information to third-party marketers or data brokers.
Third parties and data sharing on varka
We share your data with the following categories of third parties, all bound by confidentiality agreements. Payment processors: To execute deposits and withdrawals, we share payment details with online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet or their service providers. Legal and compliance: We may disclose account information to law enforcement, regulators, or courts if required by law or legal process—for example, if a court orders us to produce evidence for a fraud investigation.
Service providers: We use third-party vendors for data hosting, email delivery, and security monitoring. These vendors process your data only on our instruction and are prohibited from using it for other purposes. Live-dealer studios: If you join a live-dealer table on varka, the live casino studio provider receives your session information to authenticate your access and record the game, but they do not receive your full identity or payment details.
We do not sell, rent, or license your personal information to advertisers, data brokers, or any other third party outside these categories.
- Data storage location
- Our varka servers may be located outside your home jurisdiction. By using varka, you consent to this cross-border data transfer.
- Data retention
- We retain account data for the duration of your varka membership plus a statutory period for legal compliance (typically 5–7 years). You may request deletion after account closure, subject to legal holds.
- Encryption
- We use SSL/TLS encryption to protect data in transit. Sensitive data (passwords, payment details) is hashed and salted at rest.
- Access control
- Only authorized varka staff with a need to know can access your personal data. All access is logged and audited.
Your rights regarding your varka data
You have rights over your data on varka. Access: You can request a copy of all personal data we hold about you. Correction: If your information is inaccurate, you can request that we update it—for example, if your email address changes. Deletion: You can request that we delete your varka account and associated data, subject to legal retention requirements and any outstanding account balances or disputes.
Export: You can request that we provide your data in a portable format so you can transfer it elsewhere. Objection: You can object to certain processing—for example, if you wish to limit fraud-prevention monitoring (though this may restrict your account access).
To exercise any of these rights, contact our support team through varka and specify your request. We will respond within 30 days. Requests for deletion or export may take longer if we need to verify your identity or resolve outstanding account issues.
Cookies and tracking on varka
We use cookies and similar tracking technologies on varka to maintain your login session, remember your preferences, and measure app performance. Session cookies: These are temporary and expire when you log out. Preference cookies: These remember your language setting or other choices you make on varka. Analytics cookies: We use anonymized analytics to track app usage patterns and identify performance issues—for example, which payment method users prefer or which live-dealer table is most popular during Liga 1 season.
You can disable non-essential cookies in your device or browser settings. However, disabling session cookies may prevent varka from functioning properly. We do not use cookies to track you across other websites, and we do not serve third-party advertisements that rely on tracking.
Policy updates and contact
We may update this privacy notice if our practices change or if law requires it. Material changes will be announced on varka at least 30 days in advance. Your continued use of varka after an update means you accept the new terms.
If you have questions or concerns about how we handle your data, or if you wish to exercise your rights, contact us through the support portal on varka. We are committed to resolving privacy concerns promptly and fairly. If you believe we have violated your privacy rights, you may also have the right to lodge a complaint with a data protection authority in your jurisdiction.
Our varka service is available only in jurisdictions where local law permits. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported Indonesian cities may access varka. Before opening an account, verify that your location is supported and that your use of varka complies with local law.